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PRIVACY POLICY

What type of information do we collect?

We may collect certain information, such as:

  • The Internet Protocol (IP) address used to connect your computer to the Internet and computer or connection information.

  • Personally identifiable information (including name, address and email address) and payment details (including credit card information).

  • Purchase history.

  • We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How do we collect information?

  • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

  • If you submit a message via our contact form, we may collect your name and email address. We will also collect your email address if you subscribe to our mailing list using the form in the footer of the website.

Your personal information will be used for the specific reasons stated below only.

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  • To allow customers to purchase products from our website and send order information via email.

  • To post orders to customers. Customer details including name and address are used by the postal services to deliver the order.

  • To provide our customers with customer assistance and technical support when they submit a message via our contact form.

  • To be able to provide site visitors that have subscribed to our mailing list with email marketing promotions.

  • To send subscribed customers reminder emails regarding carts that they have abandoned.

  • To comply with any applicable laws and regulations.

How do we store, use, share or disclose site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

Please note that we take customer privacy very seriously. We do not disclose buyers' information to third parties.

How do we communicate with customers?

We may contact you to confirm your order, provide updates regarding your order, answer messages submitted via the contact form, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

How are cookies and other tracking tools used on the Site?

We use the following cookies in order to provide the services on the site and improve the user experience:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Find out more about how to manage cookies here: http://www.aboutcookies.org.uk/managing-cookies.

How can visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@wavefonix.com.

Your rights

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@wavefonix.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​Last updated: 26th November 2020.