We endeavour to ship orders as quickly as possible. Please allow up to 5 working days for despatch for standard modules and low-volume orders.
Large orders and built-to-order modules (such as those from our Poly-8 range) may take slightly longer to despatch (please allow up to 1 to 3 weeks).
Our modular synthesizers are built-to-order. Please allow up to 1 to 2 months for despatch.
We ship to the regions listed below. The standard delivery services that we use, along with their expected delivery times (from the date of despatch) are also stated below for each region:
UK: Tracked & Signed - 2 to 3 working days.
Europe: International Tracked & Signed - 3 to 5 working days (please note: there are certain countries in Europe that we do not ship to).
Canada: International Tracked & Signed - 5 to 7 working days.
USA: International Tracked & Signed - 5 to 7 working days.
Australia & New Zealand: International Tracked & Signed - 5 to 7 working days.
Please note that the delivery times stated above are only estimates and your order may be subjected to longer delivery times due to circumstances beyond our control.
Stated shipping prices may also include packaging and handling costs.
We cannot accept responsibility for failure to meet a delivery date. There may be periods when the shop is closed for orders e.g. during holiday periods. These periods will be advertised on the shop in advance.
Orders to the UK will be subject to VAT at the standard rate of 20%. This will be added to the total cost (excluding delivery) and collected at checkout.
Please note that orders to the EU and rest of the World may be subject to duty, VAT and clearance costs upon delivery to the customer. The total price shown at checkout does not include these costs. Please make yourself aware of these costs before ordering. The customer is responsible for paying these and other related costs to the postal courier, where applicable.
Last updated: 15th August 2021.